FAQs

Frequently Asked Questions

How can I contact customer service?
Feel free to email us anytime—we’re here to help!

Why does my order say "Unfulfilled"?
No worries! This status means your order is being prepared. If an item is on backorder, processing may take 3–7 days before shipping.

What’s your return policy?
All items are made to order, so we do not accept returns or exchanges. Please double-check sizing and details before placing your order. But, if your order has a printing error or damaged, we’ll gladly make it right.

How do your shirts fit?
Please refer to our Size Guides. If you still have questions, email us for personalized sizing help.

Can I use more than one coupon per order?
Only one coupon can be applied per purchase.

What if my size is sold out?
Popular items may sell out fast, but restocks do happen! Email us with your preferred size and we’ll notify you if it becomes available.

Why was my order canceled?
In rare cases, items may become unavailable after purchase. If this happens, we’ll contact you within 24–48 hours. Any other items in your order will still be shipped, and the unavailable item will be refunded.

Can I change or cancel my order?
If you need to make changes, contact us right away. We process orders quickly and may not be able to make changes after shipping has started.